Point Electric LLC Terms and Conditions
Effective Date: January 1, 2025
This document outlines the terms and conditions governing your interaction with Point Electric LLC. By utilizing our services or opting into our SMS program, you agree to the following terms.
Authorization Agreement for Electrical Services: Point Electric LLC
This Authorization Agreement (“Agreement”) is entered into by and between Point Electric LLC, hereinafter referred to as the “Contractor,” and the individual or entity utilizing the services, hereinafter referred to as the “Customer.” By accepting the Contractor’s services, the Customer agrees to the terms and conditions set forth below:
1. Scope of Work
The Contractor agrees to provide electrical services as outlined in the project proposal or work order.
Services shall be performed in a professional and timely manner, adhering to industry standards and applicable electrical codes and regulations in the State of North Carolina and in accordance with The National Electrical Code (NEC).
Estimates provided are non-binding and subject to adjustment at the discretion of the Contractor.
2. Payment
The Customer agrees to pay the Contractor the agreed-upon amount for services rendered, as stated in the project proposal or work order.
Payment is due immediately upon receipt of the invoice.
Late payments are subject to interest charges at a rate of 10% per month, compounded monthly.
The Customer is responsible for any additional costs or expenses incurred by the Contractor due to changes in project specifications or scope, as approved by the Customer.
3. Change Orders
Changes to the project scope or specifications must be documented in a written change order and agreed upon by both parties.
Change orders may result in adjustments to the project timeline and project cost. A revised project proposal or work order reflecting the changes will be provided by the Contractor.
4. Warranty
The Contractor provides a one-year workmanship warranty for services performed, starting the day of the project completion date.
The warranty covers defects in workmanship related to services provided by the Contractor.
Materials and manufacturer warranties are subject to their respective terms and conditions.
Warranty claims must be submitted in writing to info@pointelectricnc.com within the warranty period.
The Contractor reserves the right to charge a truck roll fee for warranty claims, covering personnel and equipment dispatch costs. The fee will be communicated to the Customer upon submission of the claim.
Warranty claims are subject to validation by the Contractor, who will determine the necessary repair or replacement.
The warranty is void if the electrical system is tampered with or modified by anyone other than the Contractor or its authorized representatives.
5. Insurance and Liability
The Contractor shall maintain appropriate liability insurance to cover damages or injuries caused by its employees or subcontractors while performing services.
The Contractor shall not be liable for damages or injuries resulting from the Customer’s misuse, negligence, or failure to adhere to the Contractor’s instructions or recommendations.
6. Termination
Either party may terminate this Agreement by providing written notice to the other party.
Upon termination, the Customer agrees to pay the Contractor for all services rendered up to the termination date and any additional costs incurred due to the termination.
7. Confidentiality
Both parties agree to maintain confidentiality of proprietary or sensitive information disclosed during the project.
This confidentiality obligation shall survive the termination of this Agreement.
8. Governing Law and Jurisdiction
This Agreement shall be governed by and interpreted in accordance with the laws of the State of North Carolina.
Disputes arising out of or in connection with this Agreement shall be resolved through negotiation or, if necessary, by the courts of the State of North Carolina.
The prevailing party in any legal action or arbitration arising out of this Agreement is entitled to recover reasonable attorney’s fees and costs.
9. Entire Agreement
This Agreement constitutes the entire understanding between the Contractor and the Customer and supersedes any prior oral or written agreements.
10. SMS Program Terms
Types of Messages
By opting into our SMS program, you consent to receive the following:
- Appointment reminders
- Billing notifications
- Dispatch updates
- Job completion surveys
- Occasional promotional messages
Message Frequency Disclosure
Message frequency varies based on the services provided (e.g., two messages per appointment).
Message and Data Rates Disclosure
Standard message and data rates may apply.
Customer Care Contact Information
For assistance:
- Text HELP to the number you’re receiving messages from.
- Email info@pointelectricnc.com or call 919-407-0932.
Unsubscribe Instructions
Reply STOP to any message to opt-out. No further messages will be sent.
Privacy
Your information will not be shared with third parties for marketing purposes. For details, see our Privacy Policy.
Acknowledgment
By utilizing Point Electric LLC’s services or opting into our SMS program, you acknowledge and accept these terms and conditions. For more information, contact us at info@pointelectricnc.com.