Point Electric LLC Privacy Policy

Effective Date: January 1, 2025

Point Electric LLC values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, address, phone number, email address, and payment details.

Service Information: Details about the services requested, including property details.

Technical Information: IP address, browser type, and website usage data collected through cookies or similar technologies.

2. How We Collect Information

Point Electric LLC collects opt-ins verbally from customers. Customers can opt-in to receive messages in person at our physical location or over the phone when they call. During the initial registration, customers are asked for their phone number and informed about SMS notifications, such as billing alerts, appointment reminders, dispatch notifications, and job completion surveys.

Please note:

  • “Message and data rates may apply.”
  • “Message frequency may vary.”
  • “Text HELP for support or more information and STOP to unsubscribe at any time. No further messages will be sent.”
  • “Your phone number will not be shared with third parties for marketing or promotional purposes.”

By submitting your phone number and opting in, customers consent to receive text messages from Point Electric LLC, including those sent via auto-dialer. Consent is not a condition of purchase. Customers can unsubscribe at any time by replying STOP or clicking an unsubscribe link (if available). For additional support, customers can reply HELP.

For more details, please refer to our Privacy Policy https://pointelectricnc.com/point-electric-llc-privacy-policy/ and Terms & Conditions https://pointelectricnc.com/point-electric-llc-terms-and-conditions/

Opt-Out Information
Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available). No further messages will be sent. Reply HELP for assistance or additional information.

3. How We Use Your Information

We use your information to:

Provide and deliver services, including scheduling and completing electrical work.

Communicate with you about appointments, invoices, or promotional offers.

Improve our website and customer experience.

Comply with legal obligations or resolve disputes.

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share it with:

Service Providers: Third-party vendors who assist us in providing services (e.g., payment processors, scheduling tools).

Legal Authorities: When required to comply with laws or protect our rights.

5. Data Security

We use industry-standard measures to protect your data, including encryption, firewalls, and secure servers. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our website may use cookies to improve functionality and analyze site usage. You can control cookie preferences in your browser settings.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the information we have about you.
  • Request corrections to your data.
  • Request the deletion of your data, where applicable.
  • Opt out of marketing communications.

To exercise these rights, contact us at info@pointelectricnc.com

8. Retention of Information

We retain your information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

Our website may include links to third-party sites. We are not responsible for the privacy practices of those sites.

10. Updates to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page with a new effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

  • Email: info@pointelectricnc.com
  • Phone: 919-407-0932
  • Address: PO Box 2462, Creedmoor, NC 27522

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